NC Medicaid Managed Care and Open Enrollment is on hold at this time until further notice. This means that individuals and families no longer need to enroll in a Prepaid Health Plan as previously directed. NC Medicaid will continue the way it is currently used, and you will use the primary care provider listed on your Medicaid card. Because you will not be enrolling in a Prepaid Health Plan, you will not receive any additional services offered by the plans.
The NC Department of Health and Human Services will notify you when Managed Care will begin again, and when you need to enroll in a Prepaid Health Plan. Please note that Medicaid beneficiaries who have selected a Prepaid Health Plan will have to enroll again, once Medicaid Transformation restarts.
Notices in reference to the change in Medicaid Transformation and Open Enrollment will be forthcoming from the NC Department of Health and Human Services.
For questions, please contact Forsyth County DSS at 336-703-3800.